Refund policy

Damaged on arrival

If your parcel arrives damaged, email lincocart.store@gmail.com within 48 hours of delivery with your order number and a photo showing the damage. We will send a replacement free of charge, with no return required.

We cannot accept damage claims made more than 48 hours after delivery, as transit damage can no longer be distinguished from damage in use. Please open and check your parcel as soon as it arrives.

Wrong item received

If you receive a different product from the one you ordered, email us within 48 hours with your order number and a photo. We will send the correct item at no cost.

Change of mind

This product is not returnable once the packaging is opened, as the adhesive backing cannot be resealed. Unopened packs may be returned within 7 days of delivery at your own shipping cost, and the refund is issued once we receive the item.

Refunds

Refunds are processed to the original payment method within 5 to 7 working days. For Cash on Delivery orders, refunds are made by bank transfer or UPI to details you provide.

Contact

Lincocart
Email: lincocart.store@gmail.com